We'd love your feedback
This survey takes about 5 minutes. Your honest responses help us understand what’s working and where we can improve.
⭐ Overall Satisfaction
How likely is it that you would recommend Playground to a friend or colleague?*
Not at all likelyExtremely likely
Is Playground headed in the right direction?*
Has Playground been a good partner in doing business?*
1 = Strongly Disagree · 7 = Strongly Agree
Strongly DisagreeStrongly Agree
🎯 Product Quality
Ease of Use*
1 = lowest · 7 = highest
Very DifficultExtremely Easy
Meets Requirements
1 = lowest · 7 = highest
Does Not MeetFully Meets
Quality of Support*
1 = lowest · 7 = highest
Very PoorExcellent
Ease of Setup*
1 = lowest · 7 = highest
Very DifficultExtremely Easy
Ease of Admin*
1 = lowest · 7 = highest
Very DifficultExtremely Easy
💬 Written Feedback
What do you like best about Playground?*
Please share what has been most valuable to you.
0 characters
What do you dislike about Playground?*
We welcome honest, constructive feedback — it helps us improve.
0 characters
What problems is Playground solving and how is that benefiting you?*
We'd love to understand the specific impact Playground has had on your work.
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🔒 Security & Pricing
How confident are you in the security features of Playground?
1 = Not Confident · 7 = Extremely Confident
Not ConfidentExtremely Confident
When purchasing software, how important is security to you?
1 = Not Important · 7 = Extremely Important
Not ImportantExtremely Important
Is the product or service expensive?
1 = Not Expensive at All · 7 = Extremely Expensive
Not ExpensiveExtremely Expensive
🤖 AI Features
Have you used AI features as part of Playground?
How has the ROI from Playground's AI features matched your expectations?
Approximately how much of your time is saved by Playground's AI features?
Rate your satisfaction with these AI features (1–5):
Autonomous Task Execution
Performs complex tasks without constant human input
Multi-step Planning
Breaks down and plans multi-step processes
Proactive Assistance
Anticipates needs and offers suggestions
📈 Implementation & ROI
What is your organization's estimated ROI on Playground (payback period)?*
How long did it take to go live with Playground?*
How did you implement Playground?
What percent of your users have fully adopted Playground?
👤 Your Profile
Are you a guest user or a business user of Playground?
What is your primary role when using Playground?
What is your current job title?
Are you a current user of Playground?
What is your level of experience with Playground?
How frequently do you use Playground?
🏢 Organization Information
At which organization did you most recently use Playground?*
What was the URL of that organization?
What is your industry?*
What was your organization size when working with Playground?
How many people use Playground in your organization?
What is the term of your contract?
🔗 Purchasing & Integrations
Did you consider alternatives when choosing Playground?
Did your organization switch to Playground from another vendor?*
Do you integrate Playground with any other software?
Are you willing to be a reference for Playground?
Whether it’s automating subsidy attendance reporting or securing your building, Playground plays well with the systems that matter.