How did Playground meet and exceed BGCME's unique requirement for reporting and compliance in two states? By doing what no other childcare software provider could!

Operating four units split between Tennessee and Virginia, data collection is of the utmost importance to maintain licensing compliance and grant qualification, but each state has its own standards. This spanned 70 unique reports — covering 8 different grant programs and state-level requirements — that Playground created in a phased rollout.

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Playground’s service and software are amazing! Whenever I’ve brought a need or fix to their attention they’ve either figured out how to fix it right then or told me a specific date it would be ready. My staff and parents have used the live chat and the response time is amazing. You’re always available and I don’t have to wait to hear back from you. We’re really looking forward to adding even more features as we grow with Playground.

Kaitlynn Snider,

Director of Operations

Boys & Girls Clubs of Mountain Empire

Beginning with one center and then adding more, BGCME became a reporting powerhouse and saw improvements across the board

Our goal is to help every Boys & Girls Club deliver on its mission to enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens.

Automatically generates reports with all required data

Centralized communication with announcements, student activities, and chat

Eliminated paper rosters with app for sign-in/out and program tracking

Processing payments through Playground to stop chasing invoices

More than just reporting improvements

Staff who formerly checked students in with easily lost paper rosters now save 30-60 minutes each day with attendance and program tracking in the app. Those staff members also use Playground to clock-in/out instead of using paper timecards, saving Kaitlynn 2-3 hours per week organizing payroll which also reduced the stress of ensuring that payroll would be completed in time for each week’s deadline.

Better communication with families

BGCME took control of their communication, switching away from Facebook and printed announcements to Playground's built-in chat, announcements, and activity posts to keep families up to date and involved in their student's day from anywhere. Now they can ensure that they're meeting families where they are and using push notifications and email to ensure every important piece of information is organized in one place.

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