Changelog
Changelog
New updates and improvements to Playground
New updates and improvements to Playground
Sep 8, 2025
Subsidy Flows & Staff Profiles
v585
3 Releases
7 Improvements
4 Fixes


We received tons of feedback on the new subsidy updates and have been continuing to upgrade the entire experience. This week, we released the ability to duplicate subsidy deposits and also now automatically match received amounts to expected amounts making the deposit reconciliation process even faster. In addition, we gave the staff profile a fresh coat of paint to ensure it looks consistent with the recent student and guardian profile page updates.
Releases
Automatically match received to expected subsidy amounts — speed run your subsidy reconciliations
Duplicate subsidy deposits — quicker to manage deposits from 3rd parties
Staff profile reskin — now looks like guardian and student profiles
Improvements
Improved the attachment viewer on web to be snappier and easier to control
Able to add meal items more easily when editing a menu
Added enterprise defaults for menu items
Added warning banner to show which site you are editing a menu for on multi-sites
Improved clarity when editing employee pay rates
Added support for weekly and biweekly rates & vouchers
Improved split family support for subsidy deposits
Fixes
Fixed added marked active/inactive in student history when a classroom is toggled between active and inactive
Program check-in/out now says the proper name
Schedules now sort properly by date
Forecasting now works at the enterprise level
Sep 8, 2025
Subsidy Flows & Staff Profiles
v585
3 Releases
7 Improvements
4 Fixes

We received tons of feedback on the new subsidy updates and have been continuing to upgrade the entire experience. This week, we released the ability to duplicate subsidy deposits and also now automatically match received amounts to expected amounts making the deposit reconciliation process even faster. In addition, we gave the staff profile a fresh coat of paint to ensure it looks consistent with the recent student and guardian profile page updates.
Releases
Automatically match received to expected subsidy amounts — speed run your subsidy reconciliations
Duplicate subsidy deposits — quicker to manage deposits from 3rd parties
Staff profile reskin — now looks like guardian and student profiles
Improvements
Improved the attachment viewer on web to be snappier and easier to control
Able to add meal items more easily when editing a menu
Added enterprise defaults for menu items
Added warning banner to show which site you are editing a menu for on multi-sites
Improved clarity when editing employee pay rates
Added support for weekly and biweekly rates & vouchers
Improved split family support for subsidy deposits
Fixes
Fixed added marked active/inactive in student history when a classroom is toggled between active and inactive
Program check-in/out now says the proper name
Schedules now sort properly by date
Forecasting now works at the enterprise level
Sep 1, 2025
Subsidy, Global Search, Guardian Portal, & Enrollment Applications
v584
4 Releases
15 Improvements
10 Fixes


We have been busy with almost 30 updates this week! The biggest release was our subsidy revamp, where it's now significantly easier to manage and reconcile subsidy payments by automating the amounts you expect to receive in your deposits each month. In addition, we've given a fresh coat of paint to the guardian billing portal on mobile and enrollment applications.
Releases
Subsidy Revamp — better subsidy management and deposit reconciliations
CRM Global Search — find anything within the CRM using
cmd
+k
or searchGuardian Billing Portal — billing on the mobile app was simplified and more useful to parents
Enrollment applications got a reskin — find information and make application updates faster and easier
Improvements
Empty states look a lot better throughout the website
Enrollment discounts now show a better error message when they don’t apply
Improved the ability to duplicate programs between enterprise locations
Guardian updates now group together if done at the same time on the activity feed
Added refund dates and descriptions to transactions table and added more information to the payment update history
Editing a form now opens the first question
Enrollment can now show classroom availability
Student paperwork now shows paperwork resources
Improved the process of making payments with FSA cards
Improved loading state when making updates on predictive enrollment
Predictive enrollment classrooms with no capacity are pushed to the end
Able to mark yourself is non-discoverable on web
Improved the account settings page
Improved error messaging when sending an invite to a guardian with no phone number and no email
Parents now receive an in-app popup when their autopay method fails
Fixes
Programs no longer shows inactive classrooms when filtering to active students
Enrollment PDFs now show annotations only on the correct document
Student profile photos now show in the changes log
Clearing a signature on sign-in now disables the button to submit
Cannot delete a classroom that is being used in an enrollment listing
Inactive students will not be added to classroom group chats
Posts now sort by timestamp instead of created time
Changed text from biweekly to every other week
Fixed issue with bulk deposit modal not showing enough rows
No longer able to delete the last guardian/student on a lead
Sep 1, 2025
Subsidy, Global Search, Guardian Portal, & Enrollment Applications
v584
4 Releases
15 Improvements
10 Fixes

We have been busy with almost 30 updates this week! The biggest release was our subsidy revamp, where it's now significantly easier to manage and reconcile subsidy payments by automating the amounts you expect to receive in your deposits each month. In addition, we've given a fresh coat of paint to the guardian billing portal on mobile and enrollment applications.
Releases
Subsidy Revamp — better subsidy management and deposit reconciliations
CRM Global Search — find anything within the CRM using
cmd
+k
or searchGuardian Billing Portal — billing on the mobile app was simplified and more useful to parents
Enrollment applications got a reskin — find information and make application updates faster and easier
Improvements
Empty states look a lot better throughout the website
Enrollment discounts now show a better error message when they don’t apply
Improved the ability to duplicate programs between enterprise locations
Guardian updates now group together if done at the same time on the activity feed
Added refund dates and descriptions to transactions table and added more information to the payment update history
Editing a form now opens the first question
Enrollment can now show classroom availability
Student paperwork now shows paperwork resources
Improved the process of making payments with FSA cards
Improved loading state when making updates on predictive enrollment
Predictive enrollment classrooms with no capacity are pushed to the end
Able to mark yourself is non-discoverable on web
Improved the account settings page
Improved error messaging when sending an invite to a guardian with no phone number and no email
Parents now receive an in-app popup when their autopay method fails
Fixes
Programs no longer shows inactive classrooms when filtering to active students
Enrollment PDFs now show annotations only on the correct document
Student profile photos now show in the changes log
Clearing a signature on sign-in now disables the button to submit
Cannot delete a classroom that is being used in an enrollment listing
Inactive students will not be added to classroom group chats
Posts now sort by timestamp instead of created time
Changed text from biweekly to every other week
Fixed issue with bulk deposit modal not showing enough rows
No longer able to delete the last guardian/student on a lead
Aug 25, 2025
Cash Deposits, CRM Lead Views, Missed Calls, & Staff Schedules
v584
4 Releases
10 Improvements
5 Fixes


This week we released mobile staff schedules so staff with permission can view other staff schedules directly in their Playground app. We also improved the way leads on the CRM can be sorted and found along with a dedicated place to track all missed calls for quicker follow ups. As per usual, we also launched nearly a dozen improvements to continue making the app experience as smooth as possible.
Releases
Cash Deposits — track if cash payments have been deposited and when, same as checks
CRM Lead Views — leads now separate out leads, guardians, and students for easier sorting and searching
Missed Calls — track all missed calls coming to your CRM phone number
Staff Schedules — staff can now see other staff schedules on the mobile app (with permission), broken down by classroom and day
Improvements
Improved the design of scheduled posts to be more cleaner and clearer
Families will now be prompted to upload a photo of their child in the app
Improved the click state of buttons when pressed
Improved the way filter menus are closed when clicking off the menu or pressing
esc
Improved visibility for families when a credit card is expired
Added a role option for ability to update roles
Improved clarity on which paperwork fields are staff only
Improved chat search suggestions to prioritize primary guardians over other guardian types
Improved paperwork tables sorting
Improved emailing yourself reports to include report headers
Fixes
Fixed a small issue with Android 15 keyboards on chat
Fixed issue when clicking on a chat member on mobile too quickly
Fixed issue with updating MFA on web
Fixed post acknowledgements if a staff member has been deleted
Fixed a small issue so deleting leads now update in the interface automatically
Aug 25, 2025
Cash Deposits, CRM Lead Views, Missed Calls, & Staff Schedules
v584
4 Releases
10 Improvements
5 Fixes

This week we released mobile staff schedules so staff with permission can view other staff schedules directly in their Playground app. We also improved the way leads on the CRM can be sorted and found along with a dedicated place to track all missed calls for quicker follow ups. As per usual, we also launched nearly a dozen improvements to continue making the app experience as smooth as possible.
Releases
Cash Deposits — track if cash payments have been deposited and when, same as checks
CRM Lead Views — leads now separate out leads, guardians, and students for easier sorting and searching
Missed Calls — track all missed calls coming to your CRM phone number
Staff Schedules — staff can now see other staff schedules on the mobile app (with permission), broken down by classroom and day
Improvements
Improved the design of scheduled posts to be more cleaner and clearer
Families will now be prompted to upload a photo of their child in the app
Improved the click state of buttons when pressed
Improved the way filter menus are closed when clicking off the menu or pressing
esc
Improved visibility for families when a credit card is expired
Added a role option for ability to update roles
Improved clarity on which paperwork fields are staff only
Improved chat search suggestions to prioritize primary guardians over other guardian types
Improved paperwork tables sorting
Improved emailing yourself reports to include report headers
Fixes
Fixed a small issue with Android 15 keyboards on chat
Fixed issue when clicking on a chat member on mobile too quickly
Fixed issue with updating MFA on web
Fixed post acknowledgements if a staff member has been deleted
Fixed a small issue so deleting leads now update in the interface automatically
Aug 18, 2025
App Redesign, Favorite Reports, & Enterprise Staff Transfers
v581
3 Releases
6 Improvements
4 Fixes


This week we released the ability to transfer staff, along with their information and paperwork, between locations. We've also launched favorite reports to make it easier to find and run common reports. Finally, we also released a fresh coat of paint on the mobile app for a refreshed look across the entire platform.
Releases
Enterprise level staff transfers — move staff between locations
Favorite reports — quickly find the reports you use most
App redesign — new mobile app look & feel!
Improvements
Added empty states to the media gallery
Added dates on student transitions
Clarified adding students to existing family
When adding or updating a card, parents are now nudged to set it as the autopay method
Admins can now add autopay for a parent
Able to filter more reports by active students only
Fixes
Fixed notifications on hidden posts
Not able to add a chat name until a message is sent
Plaid transactions should sync better now
MFA is now white label’d
Aug 18, 2025
App Redesign, Favorite Reports, & Enterprise Staff Transfers
v581
3 Releases
6 Improvements
4 Fixes

This week we released the ability to transfer staff, along with their information and paperwork, between locations. We've also launched favorite reports to make it easier to find and run common reports. Finally, we also released a fresh coat of paint on the mobile app for a refreshed look across the entire platform.
Releases
Enterprise level staff transfers — move staff between locations
Favorite reports — quickly find the reports you use most
App redesign — new mobile app look & feel!
Improvements
Added empty states to the media gallery
Added dates on student transitions
Clarified adding students to existing family
When adding or updating a card, parents are now nudged to set it as the autopay method
Admins can now add autopay for a parent
Able to filter more reports by active students only
Fixes
Fixed notifications on hidden posts
Not able to add a chat name until a message is sent
Plaid transactions should sync better now
MFA is now white label’d
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© 2025 Carline Inc. All rights reserved.

© 2025 Carline Inc. All rights reserved.

© 2025 Carline Inc. All rights reserved.