Daniel McDonnell

3 min read

Make your families & teachers happier

All-in-one child care management platform with billing, attendance, registration, communication, payroll, and more!

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Make your families & teachers happier

All-in-one child care management platform with billing, attendance, registration, communication, payroll, and more!

5.0 Rating

Licensing visits aren’t optional—but they don’t have to be stressful. With the right preparation, your center can meet every requirement with confidence, whether the visit is planned or a last minute surprise.

Still, for all the tension that can build around them, licensing visits are also a clear benchmark. They show what’s working, what needs refinement, and how your program stands up to regulatory standards. The best way to approach them? Get organized, stay consistent, and build systems that keep your program ready for an inspection at any time.

What licensing visits actually look like

Licensing visits vary a bit depending on your state, but most fall into two categories: routine inspections (often scheduled in advance) and unannounced visits (typically to follow up on complaints or verify compliance).

A licensor’s role is to ensure your program meets health, safety, and staffing standards. They’ll usually observe classrooms, review paperwork, and talk with staff. Some areas they’ll focus on include:

  1. Teacher-child ratios (which is usually mandated by states)

  2. Indoor and outdoor safety

  3. Staff qualifications and background checks

  4. Emergency plans and drills

  5. Cleaning and sanitizing routines

  6. Recordkeeping (for both children and staff)

If that sounds like a lot, it is. But when you pay attention to these areas year round, you’ll build consistency in what you do. And that’s exactly what these visits are looking for—consistency. Are you doing what you say you’re doing, every day? These visits are also a good chance to identify gaps that might require a little additional support.

Preparing before a visit

You can’t predict exactly when a licensing visit will happen, but you can prepare as if it might be tomorrow. That mindset alone changes the way your team thinks about compliance—less scrambling, more habit building.

Some of the documentation you should always have on hand include:

Documentation

  • Enrollment records and emergency contacts

  • Immunization and health records

  • Staff files (qualifications, CPR/first aid training, TB tests, etc.)

  • Incident and accident reports

  • Menus and lesson plans

Build a habit of auditing these at least once a month. Set calendar reminders or assign ownership to specific team members so nothing slips through the cracks. If you’re using child care management software, create a recurring task to help automate the reminders.

Physical environment

Licensors pay close attention to classroom layout and condition. Look out for:

  • Broken toys or furniture

  • Cleaning supplies within children’s reach

  • Outdoor hazards (loose screws, splinters, broken fences)

  • Blocked exits or missing emergency signage

  • Diapering areas and handwashing stations

Make walkthroughs part of your opening and closing checklists so safety checks become second nature. Taking photos of setup areas once a month can also help track gradual wear or clutter that may go unnoticed day to day.

Staff readiness

A well-prepped team makes all the difference. Talk through what to expect in a visit, including questions a licensor might ask:

  • “What’s the ratio for this age group?”

  • “Where’s your emergency plan kept?”

  • “When was your last fire drill?”

Give staff time to practice answering these questions. Even veteran educators can freeze when someone unexpected starts taking notes. Normalizing these interactions in advance builds calm and responsiveness.

If you have newer staff or floaters, make sure they know where to find required documents and who to direct questions to. 

Licensing visits aren’t optional—but they don’t have to be stressful. With the right preparation, your center can meet every requirement with confidence, whether the visit is planned or a last minute surprise.

Still, for all the tension that can build around them, licensing visits are also a clear benchmark. They show what’s working, what needs refinement, and how your program stands up to regulatory standards. The best way to approach them? Get organized, stay consistent, and build systems that keep your program ready for an inspection at any time.

What licensing visits actually look like

Licensing visits vary a bit depending on your state, but most fall into two categories: routine inspections (often scheduled in advance) and unannounced visits (typically to follow up on complaints or verify compliance).

A licensor’s role is to ensure your program meets health, safety, and staffing standards. They’ll usually observe classrooms, review paperwork, and talk with staff. Some areas they’ll focus on include:

  1. Teacher-child ratios (which is usually mandated by states)

  2. Indoor and outdoor safety

  3. Staff qualifications and background checks

  4. Emergency plans and drills

  5. Cleaning and sanitizing routines

  6. Recordkeeping (for both children and staff)

If that sounds like a lot, it is. But when you pay attention to these areas year round, you’ll build consistency in what you do. And that’s exactly what these visits are looking for—consistency. Are you doing what you say you’re doing, every day? These visits are also a good chance to identify gaps that might require a little additional support.

Preparing before a visit

You can’t predict exactly when a licensing visit will happen, but you can prepare as if it might be tomorrow. That mindset alone changes the way your team thinks about compliance—less scrambling, more habit building.

Some of the documentation you should always have on hand include:

Documentation

  • Enrollment records and emergency contacts

  • Immunization and health records

  • Staff files (qualifications, CPR/first aid training, TB tests, etc.)

  • Incident and accident reports

  • Menus and lesson plans

Build a habit of auditing these at least once a month. Set calendar reminders or assign ownership to specific team members so nothing slips through the cracks. If you’re using child care management software, create a recurring task to help automate the reminders.

Physical environment

Licensors pay close attention to classroom layout and condition. Look out for:

  • Broken toys or furniture

  • Cleaning supplies within children’s reach

  • Outdoor hazards (loose screws, splinters, broken fences)

  • Blocked exits or missing emergency signage

  • Diapering areas and handwashing stations

Make walkthroughs part of your opening and closing checklists so safety checks become second nature. Taking photos of setup areas once a month can also help track gradual wear or clutter that may go unnoticed day to day.

Staff readiness

A well-prepped team makes all the difference. Talk through what to expect in a visit, including questions a licensor might ask:

  • “What’s the ratio for this age group?”

  • “Where’s your emergency plan kept?”

  • “When was your last fire drill?”

Give staff time to practice answering these questions. Even veteran educators can freeze when someone unexpected starts taking notes. Normalizing these interactions in advance builds calm and responsiveness.

If you have newer staff or floaters, make sure they know where to find required documents and who to direct questions to. 

Licensing visits aren’t optional—but they don’t have to be stressful. With the right preparation, your center can meet every requirement with confidence, whether the visit is planned or a last minute surprise.

Still, for all the tension that can build around them, licensing visits are also a clear benchmark. They show what’s working, what needs refinement, and how your program stands up to regulatory standards. The best way to approach them? Get organized, stay consistent, and build systems that keep your program ready for an inspection at any time.

What licensing visits actually look like

Licensing visits vary a bit depending on your state, but most fall into two categories: routine inspections (often scheduled in advance) and unannounced visits (typically to follow up on complaints or verify compliance).

A licensor’s role is to ensure your program meets health, safety, and staffing standards. They’ll usually observe classrooms, review paperwork, and talk with staff. Some areas they’ll focus on include:

  1. Teacher-child ratios (which is usually mandated by states)

  2. Indoor and outdoor safety

  3. Staff qualifications and background checks

  4. Emergency plans and drills

  5. Cleaning and sanitizing routines

  6. Recordkeeping (for both children and staff)

If that sounds like a lot, it is. But when you pay attention to these areas year round, you’ll build consistency in what you do. And that’s exactly what these visits are looking for—consistency. Are you doing what you say you’re doing, every day? These visits are also a good chance to identify gaps that might require a little additional support.

Preparing before a visit

You can’t predict exactly when a licensing visit will happen, but you can prepare as if it might be tomorrow. That mindset alone changes the way your team thinks about compliance—less scrambling, more habit building.

Some of the documentation you should always have on hand include:

Documentation

  • Enrollment records and emergency contacts

  • Immunization and health records

  • Staff files (qualifications, CPR/first aid training, TB tests, etc.)

  • Incident and accident reports

  • Menus and lesson plans

Build a habit of auditing these at least once a month. Set calendar reminders or assign ownership to specific team members so nothing slips through the cracks. If you’re using child care management software, create a recurring task to help automate the reminders.

Physical environment

Licensors pay close attention to classroom layout and condition. Look out for:

  • Broken toys or furniture

  • Cleaning supplies within children’s reach

  • Outdoor hazards (loose screws, splinters, broken fences)

  • Blocked exits or missing emergency signage

  • Diapering areas and handwashing stations

Make walkthroughs part of your opening and closing checklists so safety checks become second nature. Taking photos of setup areas once a month can also help track gradual wear or clutter that may go unnoticed day to day.

Staff readiness

A well-prepped team makes all the difference. Talk through what to expect in a visit, including questions a licensor might ask:

  • “What’s the ratio for this age group?”

  • “Where’s your emergency plan kept?”

  • “When was your last fire drill?”

Give staff time to practice answering these questions. Even veteran educators can freeze when someone unexpected starts taking notes. Normalizing these interactions in advance builds calm and responsiveness.

If you have newer staff or floaters, make sure they know where to find required documents and who to direct questions to. 

Child Care Resource

The Ultimate Guide to Staff Development

Keep your staff informed and ready to act. Embed professional development into every day.

Child Care Resource

The Ultimate Guide to Staff Development

Keep your staff informed and ready to act. Embed professional development into every day.

Child Care Resource

The Ultimate Guide to Staff Development

Keep your staff informed and ready to act. Embed professional development into every day.

During the visit

When the licensor walks in, your job is to lead. That doesn’t mean covering up mistakes or rushing to fix things in real-time. It means being transparent and organized.

  • Greet the licensor and walk them through the plan for the day

  • Be ready to provide access to classrooms, staff files, and any documents they request

  • Avoid hovering—trust your team to interact naturally

  • If something is missing or incorrect, acknowledge it, explain how it’s being addressed, and follow up in writing after the visit

Keep a folder—physical or digital—with your most recent reports, action plans, and emergency procedures. That way, if you’re pulled into a conversation mid-morning, you’re not wasting time tracking down papers while trying to stay composed.

No program is perfect. What matters is how you respond under pressure and how clearly you can show your plan to fix what’s not working.

After the visit

Once the licensor leaves, it’s time to debrief.

  1. Review the report: Walk through any corrections or notes with your admin team. Don’t assume they saw what you saw—go line by line.

  2. Make a plan: Assign tasks and deadlines for fixes. Track them in your management software, or on paper if that’s your style. Avoid vague goals: “clean up outdoor areas” becomes “replace broken bench by June 15.”

  3. Loop in your team: Share outcomes with staff so everyone learns from the experience. If you received praise on something, let them know. Positive feedback from licensors can be a powerful morale boost.

  4. Adjust your systems: If something caused confusion or delay during the visit, make that part of your regular prep moving forward. One-time fixes rarely stick—build it into the system or it’ll slip again.

Keep it simple 

You don’t need a three-ring binder of policies—or the stress of a last-minute scramble when a licensor walks through the door. With Playground, you can stay compliant every single day by digitally storing critical information in one place. Everything is easy to update, simple to access, and always ready for licensing visits.

There’s no magic shortcut to a smooth inspection—but with Playground, you’re equipped with smart systems that support good habits, consistent communication, and a well-informed team. 

Playground is the only app directors need to run their early child care center. Playground manages marketing, registration, billing, attendance, communication, paperwork, payroll, and more for child care programs. 300,000+ directors, teachers, and families trust Playground to simplify their lives.

Learn more by scheduling a free personalized demo.

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Navigating Child Care Licensing Visits

Published Jun 6, 2025

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Sasha Reiss
Director Tips