Navigating Child Care Licensing Visits
Daniel McDonnell
3 min read
During the visit
When the licensor walks in, your job is to lead. That doesn’t mean covering up mistakes or rushing to fix things in real-time. It means being transparent and organized.
Greet the licensor and walk them through the plan for the day
Be ready to provide access to classrooms, staff files, and any documents they request
Avoid hovering—trust your team to interact naturally
If something is missing or incorrect, acknowledge it, explain how it’s being addressed, and follow up in writing after the visit
Keep a folder—physical or digital—with your most recent reports, action plans, and emergency procedures. That way, if you’re pulled into a conversation mid-morning, you’re not wasting time tracking down papers while trying to stay composed.
No program is perfect. What matters is how you respond under pressure and how clearly you can show your plan to fix what’s not working.
After the visit
Once the licensor leaves, it’s time to debrief.
Review the report: Walk through any corrections or notes with your admin team. Don’t assume they saw what you saw—go line by line.
Make a plan: Assign tasks and deadlines for fixes. Track them in your management software, or on paper if that’s your style. Avoid vague goals: “clean up outdoor areas” becomes “replace broken bench by June 15.”
Loop in your team: Share outcomes with staff so everyone learns from the experience. If you received praise on something, let them know. Positive feedback from licensors can be a powerful morale boost.
Adjust your systems: If something caused confusion or delay during the visit, make that part of your regular prep moving forward. One-time fixes rarely stick—build it into the system or it’ll slip again.
Keep it simple
You don’t need a three-ring binder of policies—or the stress of a last-minute scramble when a licensor walks through the door. With Playground, you can stay compliant every single day by digitally storing critical information in one place. Everything is easy to update, simple to access, and always ready for licensing visits.
There’s no magic shortcut to a smooth inspection—but with Playground, you’re equipped with smart systems that support good habits, consistent communication, and a well-informed team.
Playground is the only app directors need to run their early child care center. Playground manages marketing, registration, billing, attendance, communication, paperwork, payroll, and more for child care programs. 300,000+ directors, teachers, and families trust Playground to simplify their lives.
Learn more by scheduling a free personalized demo.
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