Support beyond expectations
Seamless implementation & exceptional support
Seamless implementation & exceptional support
Seamless implementation & exceptional support
100,000+ childcare providers, teachers, & families already use the Playground's childcare management software to grow their business and eliminate tedious work
100,000+ childcare providers, teachers, & families already use the Playground's childcare management software to grow their business and eliminate tedious work
5 Star Rating
5 Star Rating
5 Star Rating
94%
Overall customer satisfaction rating on Capterra
Ease of use
94%
Ease of use
94%
Ease of use
94%
Likelihood to recommend
100%
Likelihood to recommend
100%
Likelihood to recommend
100%
Customer service
100%
Customer service
100%
Customer service
100%
Value for money
100%
Value for money
100%
Value for money
100%
"Our Customer Experience Team is committed to making sure you feel welcome and successful from the moment you begin with Playground so you can focus your time and energy on the things that matter most — providing the best care for your families."
Stephanie Blitshtein
Director of Customer Onboarding & Success
Camp Fire Columbia
"Playground has made an effort to prioritize customer service and follow through on their promises."
Jonathan Myers
Boys & Girls Club of the Mountain Empire
"Playground’s response time is amazing! They're always available and my staff & families never have to wait to hear back."
Kaitlynn Snider
Temple Isaiah Preschool
"Playground helped us put together a plan so that our parents and teachers felt prepared when we started."
Dr. Tamar Andrews
Calvary Chapel Christian Preschool
"Playground is the most customer-friendly system we've used. It’s like an extension of our program."
Denisse Cardenas
Westside Neighborhood School
"Once parents started using the app, everyone was thrilled on how easy and intuitive it was."
Enjolie Gray
We’re here for you every step of the way
Our friendly support team is here to partner with you on getting started with our childcare management software & app
Blazing fast live support
Our human customer support team has a median first response time of 60 seconds on chat
Blazing fast live support
Our human customer support team has a median first response time of 29 seconds on chat
Blazing fast live support
Our human customer support team has a median first response time of 60 seconds on chat
Data migration
No starting from scratch - we’ll move your family data, paperwork, and more into Playground
Data migration
No starting from scratch - we’ll move your family data, paperwork, and more into Playground
Data migration
No starting from scratch - we’ll move your family data, paperwork, and more into Playground
Free help center
Find answers to our users’ most common questions
Free help center
Find answers to our users’ most common questions
Free help center
Find answers to our users’ most common questions
Full system setup
Once on board, you’ll have the option to work with a dedicated member of the Playground team to build your perfect system, from registration packets to family payment plans to communication preferences. We’ll work with you to configure your settings and tweak it until your system fits your business perfectly.
Full system setup
Once on board, you’ll have the option to work with a dedicated member of the Playground team to build your perfect system, from registration packets to family payment plans to communication preferences. We’ll work with you to configure your settings and tweak it until your system fits your business perfectly.
Full system setup
Once on board, you’ll have the option to work with a dedicated member of the Playground team to build your perfect system, from registration packets to family payment plans to communication preferences. We’ll work with you to configure your settings and tweak it until your system fits your business perfectly.
Dedicated team member
Every Playground customer is paired with a member of our Customer Experience team who have helped 100,000+ providers, staff, & families create a childcare management system they love.
Dedicated team member
Every Playground customer is paired with a member of our Customer Experience team who have helped 100,000+ providers, staff, & families create a childcare management system they love.
Dedicated team member
Every Playground customer is paired with a member of our Customer Experience team who have helped 100,000+ providers, staff, & families create a childcare management system they love.
Free childcare management software updates
As a Playground customer, you automatically receive brand new features and upgrades to your system each week. Because Playground is in the cloud, you’ll always have the newest features and the most up-to-date system powering your childcare program.
Free childcare management software updates
As a Playground customer, you automatically receive brand new features and upgrades to your system each week. Because Playground is in the cloud, you’ll always have the newest features and the most up-to-date system powering your childcare program.
Free childcare management software updates
As a Playground customer, you automatically receive brand new features and upgrades to your system each week. Because Playground is in the cloud, you’ll always have the newest features and the most up-to-date system powering your childcare program.
Free staff and family training
To make sure everyone feels confident about their new system, we offer free 15 minute Zoom trainings for your staff and/or families. We also provide you with templates to share with your center to get buy-in.
Free staff and family training
To make sure everyone feels confident about their new system, we offer free 15 minute Zoom trainings for your staff and/or families. We also provide you with templates to share with your center to get buy-in.
Free staff and family training
To make sure everyone feels confident about their new system, we offer free 15 minute Zoom trainings for your staff and/or families. We also provide you with templates to share with your center to get buy-in.
Playground Help Center
Forgot how to run an attendance report or adjust a discount? No worries. You, your staff, and your families have access to explore our knowledge base that includes 400+ training videos and step-by-step instructions for seamless guidance through the best childcare management software.
Playground Help Center
Forgot how to run an attendance report or adjust a discount? No worries. You, your staff, and your families have access to explore our knowledge base that includes 400+ training videos and step-by-step instructions for seamless guidance through the best childcare management software.
Playground Help Center
Forgot how to run an attendance report or adjust a discount? No worries. You, your staff, and your families have access to explore our knowledge base that includes 400+ training videos and step-by-step instructions for seamless guidance through the best childcare management software.
Partnership from Day 1
• Kick-off call to create implementation plan and launch goal • System configuration and guidance • Scheduling staff or family trainings
Partnership from Day 1
• Kick-off call to create implementation plan and launch goal • System configuration and guidance • Scheduling staff or family trainings
Partnership from Day 1
• Kick-off call to create implementation plan and launch goal • System configuration and guidance • Scheduling staff or family trainings
Don't settle for long response times and support bots
You deserve phenomenal support that grows as your business does
© 2024 Carline Inc. All rights reserved.
© 2024 Carline Inc. All rights reserved.
© 2024 Carline Inc. All rights reserved.
Boys & Girls Club of the Mountain Empire
Playground’s response time is amazing! They're always available and my staff & families never have to wait to hear back.
Kaitlynn Snider
Boys & Girls Club of the Mountain Empire
"Playground’s response time is amazing! They're always available and my staff & families never have to wait to hear back."
Kaitlynn Snider
Boys & Girls Club of the Mountain Empire
"Playground’s response time is amazing! They're always available and my staff & families never have to wait to hear back."
Kaitlynn Snider
Camp Fire Columbia
"Playground has made an effort to prioritize customer service and follow through on their promises."
Jonathan Myers
Camp Fire Columbia
"Playground has made an effort to prioritize customer service and follow through on their promises."
Jonathan Myers
Camp Fire Columbia
"Playground has made an effort to prioritize customer service and follow through on their promises."
Jonathan Myers
Temple Isaiah Preschool
"Playground helped us put together a plan so that our parents and teachers felt prepared when we started."
Dr. Tamar Andrews
Temple Isaiah Preschool
"Playground helped us put together a plan so that our parents and teachers felt prepared when we started."
Dr. Tamar Andrews
Temple Isaiah Preschool
"Playground helped us put together a plan so that our parents and teachers felt prepared when we started."
Dr. Tamar Andrews