Guardian Support Flow, My Food Program Integration Beta, & Convert to Lead

Marketing & CRM

• Calls or texts can now be converted directly into a lead, making it easier to capture interest and follow up without re-entering information.

• Single-site programs can now manage CRM subscriptions and texting usage directly from the dashboard for better visibility and control.

Billing & Finances

• Added accounting codes to the discounts report, improving financial tracking and exports.

• Bi-monthly billing now supports a “last of month” option, giving more flexibility in billing schedules.

• Viewing payments in the mobile app now shows full names for clearer identification.

Enrollment & Paperwork

• Paperwork summary cards are now uniform, making completion status easier to scan at a glance.

Food Program (CACFP)

• My Food Program integration is now in beta, allowing programs to begin testing direct integration (contact your account manager for access).

• Food program reporting now supports improved filtering and multi-site views, making it easier to review data across programs.

Family Communication

• Feed views for scheduled and hidden posts have been improved to make content easier to manage.

• Chat settings have been refreshed with a cleaner, more consistent layout.

• Multi-email support has been added for admin notifications, allowing alerts to be sent to more than one recipient.

• Images in the feed now load significantly faster on web, improving the viewing experience.

Payroll & HR

• Staff time-off requests now include filters, making it easier to review and manage requests.

Reporting & Insights

• The “Guardian” column on attendance reports has been renamed to “Signer” for clearer accuracy.

• Search now supports guardian names that include non-alphabetic characters.

Platform, Integrations & Admin

• Classroom settings can now be unset when needed, giving admins more flexibility in configuration.

• Improved loading screens for contactless signing to reduce confusion during sign-in and sign-out.

• Introduced a new guardian support flow to help guardians find the right information faster and resolve issues more easily.