Sometimes chatting to parents about a sensitive topic can be difficult—whether it's late tuition or something more serious. It can feel like a challenging part of working in child care, but with care and consideration, conversations can be both productive and outcome-driven.

Often, all it takes is a little empathy, understanding, and flexibility to keep conversations on track. In this conversation with Dr. Tamar Andrews, we'll explore how to best handle conversations with parents in every situation to build trust and offer support. We'll help you stay prepared with thought starters and real-world examples. Walk away with tips for how to respond to parents, when to seek guidance, and when to de-escalate.