Table of Contents

Changelog

Clearer Refunds & Improved Caller ID Capabilities

Clearer Refunds & Improved Caller ID Capabilities

Published

Mobile Version

602

In This Update

2 Releases

5 Improvements

2 Fixes

Mobile Version

602

2 Releases

5 Improvements

2 Fixes

Marketing & CRM

  • Caller ID customization has been introduced to improve call recognition and increase answer rates during outreach to leads.

  • Relative date filters have been added to CRM saved views and automations, making day-to-day list management faster. This allows for filtering for things like last 7 days or previous month.

  • CRM email history now includes status filters and columns, helping teams quickly identify delivery outcomes and follow-up needs.

  • CRM lead notes can now be removed from history, giving teams more control over lead records.

  • New CRM automation triggers have been added for enrollment application sent/received events, as well as recurring schedules (daily, weekly, monthly) targeting leads based on filters.

Automations run on a recurring schedule

Billing & Finances

  • The refund flow has been redesigned into a full-page guided experience, making payment corrections clearer and easier to complete.

Refund payment flow

Payroll & HR

  • Role management now supports sending and copying invites, reducing admin overhead during onboarding.

Invite staff from role settings

Platform, Integrations & Admin

  • Fixed a broken print action in staff workflows.

  • Fixed an issue where PDF previews could appear blank in email attachment workflows.