Table of Contents

Changelog

Meeting Rescheduling, Payment Permissions, & AI Agent Conversation History

Meeting Rescheduling, Payment Permissions, & AI Agent Conversation History

Published

Mobile Version

606

In This Update

5 Releases

9 Improvements

5 Fixes

Mobile Version

606

5 Releases

9 Improvements

5 Fixes

Marketing & CRM

  • CRM scheduling now includes a complete cancel and reschedule experience, with updated invites and links automatically sent to families, support for rescheduling past meetings, and automation triggers for rescheduled bookings.

  • CRM meeting types now have a dedicated details experience with booking insights, giving teams a clearer view into meeting activity and performance.

    Playground child care CRM tour booking page with conversion rate, show rate, and list of upcoming and past tour bookings
  • CRM voice and chat agents now support conversation history and feedback tools so teams can review interactions and improve agent behavior over time.

    Playground child care CRM AI agents list with voice and chat agents for talking to preschool leads
  • CRM emails now include unsubscribe support and respect recipient opt-out preferences across bulk emails, automations, and meeting reminders.

  • CRM tasks can now be completed or reassigned in bulk, speeding up task management for high-volume teams.

    Playground child care CRM bulk reassign tasks dialog with dropdown to select a new staff assignee
  • CRM SMS automations now support more granular trigger filters, and SMS templates now have a clearer detail experience.

  • CRM calendars can now use a specific connected sub-calendar for meeting availability, helping bookings land on the correct calendar.

  • CRM Centers now shows active programs by default, with options to view inactive or deleted programs when needed.

  • Connected email setup now provides clearer guidance when an account cannot send mail and prevents disconnecting accounts still used for CRM sending.

  • CRM domain setup now includes clearer status indicators, editable sender details, and safeguards before sending from unverified domains.

  • CRM SMS automations now skip sends when texting is disabled instead of failing entirely.

  • CRM lead phone validation now prevents sender numbers from being saved as guardian numbers, reducing SMS delivery issues.

  • Meeting types can now be saved even when booking limits were stored in an older format.

  • Email templates no longer fail when saving or sending complex styled designs.

Billing & Finances

  • Payment permissions are now more granular. Admins now have control over who can view, create, edit, or delete payment-related records and set up roles with each of these separate actions.

  • The mobile expenses flow has been refreshed, making it easier to manage expenses, receipts, memos, and card status while on the go.

Enrollment & Paperwork

  • Admins now receive duplicate warnings when creating or transferring students, helping prevent accidental duplicate records.

Attendance & Ratios

  • The mobile absence flow has been refreshed, making absence submission faster and easier for staff.

Food Program (CACFP)

  • KidKare integration now supports student mapping, export previews and edits, and clearer export feedback for a more consistent workflow.

Family Communication

  • Feed photos now preserve their selected upload order.

Learning & Assessment

  • Lesson planning no longer gets stuck loading when no lesson plans exist.

Illustration of a child care classroom with bookshelves, a slide, and a teddy bear

Book a demo and simplify every corner of your business.

First, tell us about yourself. What type of program do you run?

Great! What's the best way we can contact you?

  • Gan Sinai Early Learning Center of Temple Siniai
  • Yakima Valley Memorial
  • Child Development Consortium of Los Angeles
  • St. John Lutheran Church
  • The Weston School Early Childhood Education
Illustration of a child care classroom with bookshelves, a slide, and a teddy bear

Book a demo and simplify every corner of your business.

First, tell us about yourself. What type of program do you run?

Great! What's the best way we can contact you?

  • Gan Sinai Early Learning Center of Temple Siniai
  • Yakima Valley Memorial
  • Child Development Consortium of Los Angeles
  • St. John Lutheran Church
  • The Weston School Early Childhood Education
Illustration of a child care classroom with bookshelves, a slide, and a teddy bear

Book a demo and simplify every corner of your business.

First, tell us about yourself. What type of program do you run?

Great! What's the best way we can contact you?

  • Gan Sinai Early Learning Center of Temple Siniai
  • Yakima Valley Memorial
  • Child Development Consortium of Los Angeles
  • St. John Lutheran Church
  • The Weston School Early Childhood Education