Marketing & CRM

• Caller ID can now be customized for outbound phone calls, helping reduce spam labeling and improve answer rates. A new Caller ID section was added to the phone number settings screen.

• Bulk CRM SMS messages can now be sent from a selected phone number instead of always using the default.

• CRM SMS templates now support meeting-related personalization, making reminders and scheduling messages easier to customize.

• CRM conversations now show the specific contacted guardian instead of only the primary lead contact, giving clearer context.

• Single-site CRM accounts can now send higher email volumes using authenticated sending domains.

• CRM email replies can now be drafted with AI using prior conversation context, helping teams respond faster.

  

• CRM automations can now trigger when a certain meeting type is cancelled.

  

• CRM roles were updated to separate meeting management and bookings management for more precise permissions control.

• CRM automation triggers for applications received and students moved to CCMS are now separated, making setup clearer.

• CRM reporting dashboards can now be deleted when no longer needed.

• Fixed CRM automation date filters so they show readable dates instead of raw timestamps.

• Fixed enterprise CRM lead activity so staff names display correctly.

Billing & Finances

• Installment plans now support more flexible deletion options, including removing all installments, only upcoming installments, or posted installments after a selected date.

  

• Fixed an issue preventing some bulk saved-item uploads when CSV headers or prices were formatted unexpectedly.

Payroll & HR

• Time off requests using “Other” now default to unpaid, reducing accidental paid time off entries.

• Staff can now complete custom fields on their own profiles.

Attendance & Ratios

• For programs using Playground's door access, kiosks can now unlock doors without recording an attendance event.

• A new setting was added to automatically refresh kiosk QR codes, helping prevent reuse of outdated codes.

Family Communication

• Feed settings now allow disabling any post type as long as at least one remains enabled.

Learning & Assessment

• Lesson activity imports now preserve tags, making activities easier to organize and find.

• Staff can now access lesson planning while clocked out.

Reporting & Insights

• Fixed absence notes in the Activities report so they show the correct reason instead of an ID.

Platform, Integrations & Admin

• A new Changes dashboard shows a program’s change logs across General, Billing, Scheduling, and Email settings, including who made each update for better audit visibility.

  

• Default email templates can now be previewed, and customized templates can be reverted back to default.