Question 1

What kind of documents can Camber Knowledge learn from?

Accepted Answer

You can upload your standard operating procedures (SOPs), family handbook, employee handbook, and policies and procedures manuals. You can also add state child care licensing documents, early learning guidelines, and the specific licensing standards filed for your program, then link in website pages. Camber indexes everything and uses it as the source for every answer it gives staff.

Question 2

Who on my team can use Camber Knowledge?

Accepted Answer

Every staff member can ask questions — teachers, assistants, office staff, directors, and owners. Each person sees only the knowledge bases their role gives them access to, so a teacher asking about PTO sees handbook policy, not admin-only documents.

Question 3

Can Camber answer questions about state child care licensing rules and compliance?

Accepted Answer

Yes. Camber walks staff through state child care licensing rules and regulations, ratios, director qualifications, and the compliance requirements you've added to its knowledge sources. Whether a staff member asks about your immunization policy, biting policy, medication administration procedure, or a specific licensing standard, the answers come from your uploaded documents — so what staff hear matches what's actually filed with your state.

Question 4

How do I control what staff can see in Camber Knowledge?

Accepted Answer

Camber uses role-based access controls. Directors decide which knowledge bases each role can access, edit, and view. You can keep separate bases for staff vs. admin information, and audit logs show who asked what and when.

Question 5

How does Camber stay current as our policies and procedures change?

Accepted Answer

When you update a policies and procedures document and re-upload it — or edit a policy in your knowledge base — Camber's answers update with it. There's no separate retraining step. Keeping your source documents and policy handbook current is what keeps Camber's answers current.

An always-on director for your entire team

Every question answered. Every time.

Staff get a confident, accurate answer the moment they ask — no more interrupting the director, guessing at policy, or digging through shared drives. Camber draws from your actual documents and responds like someone who knows your program inside out.

Built from your documents. Curated by you.

Upload the documents that define how your program works — and Camber becomes an expert in all of them. Add PDFs, website pages, state licensing documents, and internal playbooks. Keep them current and Camber stays current too.

Control who sees what

Not every piece of information is for every staff member. Camber's permissions controls let directors decide exactly who can access, edit, and view each knowledge base — keeping sensitive information in the right hands.

Common questions Camber answers every day

Check out Camber's other skills

FAQs

Book a demo to see how you can give your team an always-on expert.

Book a demo to see how you can give your team an always-on expert.

Book a demo to see how you can give your team an always-on expert.